1. Information We Collect and How We Use It
There are four categories of information that we collect from you: “private information,” “public information,” “transaction information,” and “tree information.” Each of these categories is described below, including a discussion of how we collect the information and how we use it.
a) Private Information:
“Private information” is information that we collect from you for the purpose of creating your account and administering the website. We do not share your private information with other Users or third parties, with the few exceptions described below in Section 5.
a. Email Addresses: We sometimes collect your email address, for purposes such as administering the website, sending automated and confirmation emails, authenticating user accounts, and sending our newsletter and other promotional emails. You may opt to not receive our newsletter or promotional emails. You may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive service-related emails, you have the option to deactivate your account.
b. Contact Information: We sometimes collect your address and/or phone number when you post a fruit listing. If you have fruit to offer, your address information will be used to generate a map showing the approximate, but not precise, location of your home. In this way, your exact address will not be revealed until you initiate a transaction (see Transaction Information, below).
c. Personal Information: We sometimes collect other personal information, such as first and last name for account registration and authentication purposes.
d. Web Logs: Our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us to diagnose problems with our server, to administer the Neighborhood Fruit site, and to otherwise provide and improve our service to you.
i. Type of web browser used, software manufacture, and version number.
ii. Type of operating system
iii. Screen colors
v. Flash version
vi. Screen resolution
vii. Network location and IP address, hostname, bandwidth, and possibly country, city, state, region, county, or any other geographic data.
viii. Time of visit
ix. Pages visited
x. Time spent on each page of the website
xi. The website the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
xii. Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
Your account information is password-protected. Maintaining security of your password is your responsibility.
b) Public Information:
“Public information” is information that you choose to make available to other Users through your postings on the Neighborhood Fruit website or entries in our monthly Fruit Label Contest. Public information might include your Username (which you create yourself), comments that you post in a forum, blog, or fruit listing, designs you submit to the Fruit Label Contest, or any other information you post about yourself, your fruit trees, and so on. It is your choice to post or send this information at your discretion, and you may choose to remain anonymous and provide minimal details to the public. Please do not post any personal information on Neighborhood Fruit that you expect to keep private. You may choose to keep your identity and email address hidden from other Users of the website, by using our Anonymous Contact feature.
After completing a transaction, Users can rate each other using our rating system. Your ratings of other Users, and their ratings of you, become public information. If another User rates their transaction and posts comments about you that contain personally identifying information about you, please notify us at http://neighborhoodfruit.com/contact, and we will remove this information.
c) Transaction Information:
When a Fruit Grower and Fruit Seeker make a connection for the purpose of giving or receiving fruit, certain information will be shared between the two parties. The information that is shared with another party to your transaction is called “transaction information.” By entering into a transaction to give or receive fruit, you consent to the sharing of certain information with the other party to the transaction. Transaction information might include names and contact information for each party, the address of the party offering fruit, details about the yard or residence where fruit is to be collected, agreements regarding waiver of liability, and date and time of fruit pick-up.
Transaction information is otherwise kept private and not shared with other Users or third parties, with the exceptions described below in Section 5.
d) Tree Information
Neighborhood Fruit is collaborating with the San Francisco Urban Forest Mapping Project [http://www.urbanforestmap.org/], to capture information about urban forests and inner-city carbon sequestration. When you create an account with Neighborhood Fruit, we will ask you for details about each fruit tree on your property. We will share the information about your trees with the San Francisco Urban Forest Mapping Project, but we will not share your name, contact, or other private information with the Project. If you do not want your tree information to be shared with the San Francisco Urban Forest Mapping Project, you have the option to opt-out of sharing it.
2. We Do Not Collect or Store Credit Card and/or Other Billing Information
3. Changing and Removing Your Information
You may access, control, modify, or remove most of your personal information on Neighborhood Fruit by using the Edit function of “My Account.” Information will be updated immediately. Users who wish to deactivate their Neighborhood Fruit account may do so by contacting Neighborhood Fruit at http://neighborhoodfruit.com/contact.
However, where you make use of the communication features on the site, such as forums, blogs, or the rating system to share information with other individuals on Neighborhood Fruit, you generally cannot remove such communications.
4. Information We Store
All account information, fruit listings, forum postings, and similar content are stored in our database, even after "deletion," and may be archived elsewhere. Our web logs and other records are stored indefinitely. Our web logs and other records may be deleted at a time of our choosing and at our discretion.
5. Circumstances in Which Neighborhood Fruit May Release Your Private Information
6. Archiving and Display of Neighborhood Fruit Listings by Search Engines and Other Sites
Search engines and other sites not affiliated with Neighborhood Fruit, such as Google or Yahoo, may archive or otherwise make available Neighborhood Fruit listings.
7. Possibility That Others Could Obtain Personal Information About You
Although we make good faith efforts to store information in a secure operating environment that is not available to the public, we cannot guarantee complete security. It is remotely possible for others (including unauthorized users or "hackers") to obtain personal information about you due to your use of the Neighborhood Fruit’s Services, and that the recipient may use such information to harass or injure you. Please carefully select the type of information that you post on the website or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of others who gain access to your personal information (including unauthorized users or "hackers").
8. Age Considerations